Privacy Policy London Tel

Privacy Policy

This is the privacy policy of London Tel, a business based in Chittagong, Bangladesh, which describes how we receive, collect and use information from you in connection with our App.

By accessing and/or using our Services you consent to us collecting, processing, storing and sharing information about you in the manners set out in this Policy. If you have any concerns about providing the information to us or having it used in any manner permitted in this Policy you are requested not to use our service. By downloading the App and/or using the Services you acknowledge you are of legal age.

  1. Collection and use of Information.

When registering our app you give your consent for us to collect, use and store the following information:

  • Name
  • Phone number
  • Email address

We do not collect any card payment through our app or website.

In addition to using this information to be able to provide you with the Services that you request, we use, store and/or may disclose the above listed information as follows:

  • To verify your identity (your phone number will be used as London Tel user ID).
  • To notify or update you of any changes and promotions from London Tel.
  • To contact You regarding update on payment and dues.
  • For troubleshooting problems, data analysis, testing, improvements to the Services, detecting and protecting against error, fraud or other illegal activity.

Address Book

By installing and or using the app you are allowing to access the address book and we will store it and use it for the following purposes:

  • Correctly formatting the phone numbers for international calling.
  • Correctly display the name of each contact as it appears in your address book when a call is received through the App.
  • Sync your contacts in the address book on your device with the App.
  • For troubleshooting problems, data analysis, testing, improvements to the Services, detecting and protecting against error, fraud or other illegal activity.

Usage Information

CDR (Call Details Record) are stored on our website for every user.

We are collecting such information for the purpose of:

  • Billing and history check for the calls made and answered.
  • Preventing cheating, crime or fraud (we may also need to pass your information to fraud prevention agencies and other organisations involved in crime and fraud prevention).
  • To personalise and optimise our Services, promotional content and advertising to you.
  • To create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services.

In addition, we may interact with your phone’s SMS inbox for the purposes of service activation, placing incoming international messages and reading the contents of the activation SMS sent to you by us.

  1. Using phone features
  • While using the app, you are allowing it to access the phone camera to take photos.
  • While using the app, you are allowing it to access the microphone to record audio/voice.
  • While using the app, you are allowing it to access the Phonebook.
  • While using the app, you are allowing it to access the Call history.
  • While using the app, you are allowing it to access the SMS.
  1. Sharing Information

We do not share any of your information with third parties for advertisement or any other purposes.

  1. Security

Protecting user privacy and personally identifiable information is a top priority for London Tel. We make substantial efforts to ensure the privacy of all personally identifiable information collected by us in relation to the provision of the Services to our customers. Although we cannot guarantee that the information will not be subject to unauthorized access, loss or misuse we have physical, electronic, and procedural safeguards in place to protect the information.

  1. Changes to the Policy

We are constantly to trying to comply with the laws and terms and conditions. As a result Changes to the policy might be required time to time. Any changes to the policy will be notified by us to the details we have for you.

  1. Accessing Your Personal Information

If you would like to view, correct, complete or remove your personal information or if you have any other questions in connection with this Policy, please contact us at support@informixtech.com